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Welcome to our dedicated customer support center! Our goal is to make your experience with our software as seamless as possible. Whether you have technical questions, need assistance with product registration, or are seeking resources to enhance your genealogy charting and family tree software experience, we’re here to help.

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Register Your Product

Ensure you get the tailored support you need by registering your product.

Lost Your Registration Key or Download Link

If you purchased your software from Progeny Genealogy after July 2021, simply enter the email address you used during your purchase and we’ll retrieve your details for you.

Did You Purchase our Software from Software MacKiev?

If you bought your product from Software MacKiev and need your Registration Key, or if it isn’t working, please click here.

For any other questions regarding software registration or download links, please contact our support team.

Support by Product

Choose your product and find dedicated resources and assistance.

Frequently Asked Questions (FAQs)

Dive into our FAQ Section where we address common questions and concerns, ensuring you get the answers you need fast.

Newsletter Sign-Up

Join our community to receive the latest updates, features, and genealogy news.

Email Us Today for Direct Customer Support

We understand that each family tree software user’s experience and needs may differ. If you haven’t found the help or answer you’re looking for in our customer support center, don’t hesitate to reach out to us directly. Progeny Genealogy’s dedicated support team is ready to assist you. Whether it’s technical assistance, product-related inquiries, or general feedback, we’re here to help.

For more personalized support, contact us directly.

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