Customer Support Center: Help for Progeny’s Family Tree Software

This Customer Support Center is where registered users of Progeny’s family tree and other software get technical support or find answers to questions regarding how to create and modify genealogy charts. Customers are entitled to free product support for one year after purchase.

If you lost your Registration key or Download Link:

If you are already a registered owner of our charting or timeline software (Charting Companion, Genelines or Map My Family Tree), or one of our family research CDs, you’ve come to the right place.

If you own one of our products but haven’t registered yet, please do so first. To register: go here.

Email Support

If you wish to inquire regarding your order, billing or registration keys, OR if you cannot find the answer to your question in the FAQ, please use this form to email us.

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