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ForumForumAll ForumsAll ForumsMap My Family T...Map My Family T...FAQ for Map My Family TreeFAQ for Map My Family Tree
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 8/10/2011 9:41 AM
 Modified By Administrator Account  on 8/3/2013 2:11:42 PM
1. Error -5009 during installation
2. Adding custom places.
3. Update problems.
4. Time Scroll: Why does the white dot not turn red?
5. Programs compatible with MMFT.
6. Out of memory error. Is my file too big?
7. Can it show multiple countries at once?
8. Why are there criss cross lines on my maps?
9. Can I email my map to a friend?
10. Can I add any place to the map?
11. How do I make a larger printout of my map on my printer?
12. How do I see an Internet map for my place?
13. Can I customize my own map colors?
14. Can MMFT apply corrections directly to my database?
15. Handy Shortcuts
16. How do I get more details on the zoomed map?
17. Are historical places/maps included?
18. How to disable the automatic check for updates at startup.
19. Place errors defined.
20. What is a gazetteer?
21. What is Geo-coding?
22. My places have extra levels of jurisdiction.
23. How are independent cities handled for US data?
24. Are churches/cemeteries included in the gazetteer?
25. Should I change my place name in my database?
26. How do I know if I have the latest version?

1. Error -5009 during installation

It appears that the Installshield engine may not be properly updating itself. Sometimes it fails to properly replace some of the DLLs located in the common files folder.

--> Rename the folder "C:\Program Files\Common Files\Installshield" to "C:\Program Files\Common Files\InstallshieldOld"
-->Re install program.

NOTE: If you are using Windows 7 or Vista you will see two Program Files. You may have to check in both.

*Sometimes computers are setup to not show you these folders.

2. Adding custom places.

Some places may not have found their way into the Gazetteer. The source that provided us with our geographical information may not have included it or it may be a historical place name.

For you, mapping custom places will be your best option. You can do this one of two ways.

A. You can specify the exact longitude and latitude of a place.

--> Be in Map My Family Tree. Right click on your place.
--> Click Add to Gazetteer.
--> Enter the longitude and latitude of your custom place.
--> Click on Add.
--> When you close the Gazetteer you will be asked to Update Geo-code, say Yes.

You will now see your place on the map.

B. Add it as a custom place.

--> Right click on the name and select Suggest Replacement.
--> This opens the Gazetteer. Select closest place.
--> Click on Add Custom Place button at the bottom.
--> Make sure the fields are filled in and click Add.
--> You will be asked if you would like to Update geo-code, select Yes.
Due to a bug, you will need to then close Map My Family Tree and then reopen it. The name should now appear on the map without any errors.

3. Update problems.

We have made available a direct download link for Map My Family Tree. You can download this to your hard drive and then install at your leisure. This will install version 1.4.13 on your system, but only if you already have an earlier version of the Map My Family Tree already installed. Do not uninstall your current version.

Click here to update! The file is 10 MB.

At this time the automatic updater still will not work properly, even with the latest version. This is due to the changes made to the latest operating systems. We are sorry for any inconvenience.

4. Time Scroll: Why does the white dot not turn red?

You may be seeing certain towns which are always white and never light up red despite having events shown at the bottom of the page, when scrolling through the years.

These are towns that are outside the timespan. (This would include places without dates.) You can turn off this option by doing the following:

--> Click Maps, Time Scroll Options.
--> Deselect "show towns outside timespan".

5. Programs compatible with MMFT.

Compatible programs include:

--> Ancestry Family Tree™
--> Ancestral Quest™
--> Family Historian
--> Family Tree Maker®
--> Heritage Family Tree Deluxe
--> Legacy Family Tree
--> Personal Ancestral File
--> RootsMagic™
--> The Master Genealogist

Map my Family Tree will also recognize GEDCOM files.

These can be created by any good genealogy program. This means you will be able to still get the maps you want.

In your genealogy program look for an EXPORT to GEDCOM option. See that program's help if needed. Save the file in a location where you can find it and then open the GEDCOM file you created with Map my Family Tree.

6. Out of memory error. Is my file too big?

The message you received indicates your system cannot handle the memory load for such a file. (MMFT processes place names, and there are usually even more places than people in a file.)

Solution: A solution for you would be to splice off some GEDCOM or smaller data files until you find a threshold that your system can handle. For example, take a person and do a GEDCOM of his/her ancestors to X number of generations. This will reduce the amount of processing required.

7. Can it show multiple countries at once?

If you have people living in several countries, the program is able to show more than one country at a time.

The program was designed to allow you the flexibility of zooming in from a world level, or go right to the state or county. If you wish to show the dots spanning multiple countries, we recommend you zoom in from the world level. All that is needed is a scroll of a mouse wheel or to drag a box around the area.

Here is a sample showing the world level. At first, it looks far away because the entire world is shown. The second image shows it zoomed in further. This also allows the program to show more specific information because there will be more room to show it.

Image 1 Administrator

Image 2

8. Why are there criss cross lines on my maps?

These lines form what is called a "hatch" pattern. This indicates that one or more persons in your file have had events in that county or state, but the town name is not known.

The program is flexible. You can turn off this option in your Map Styles. Click on Fill Colors, and remove the check mark beside "Show hatch pattern if no town specified"

9. Can I email my map to a friend?

Yes. You can quickly create what you need to send to your friend. Simply save an image, or picture of your map. Map my Family Tree has several options to choose from to suit your needs.

Click on File, Publish, Image.
Select your image type (ie JPG) and save the file.
Open your email program and send this file as an attachment.

TIP: Refer to the Help file under Printing, Previewing and Publishing if you have any special image needs.

10. Can I add any place to the map?

First, use the Gazetteer to find a place.
In the results list, click on a place name.
Click the Add to Map button below the list.
The new place will now be shown on the map and in the Place Tree.

TIP: If you aren't sure it's the right place, you can use the Internet button, go to an online map, and see the place that was selected in the results list.

11. How do I make a larger printout of my map on my printer?

Whenever you try to print, a Print Preview will come up.
With your left mouse button held down, grab the little box in the lower right corner.
Drag it to resize the map as small or as large as you like.

For printouts to larger printers, such as plotters:
First, click on File, Print Setup. Select your large printer, and the paper size you intend to use. The large paper will become the default size for printing.
Then do the same as above.

12. How do I see an Internet map for my place?

a. Select a place in the Place Tree.
b. Right click and choose MapQuest.

If you are online, you will see the map in your Internet browser.

13. Can I customize my own map colors?

Yes. Click on Map, Map Styles. Select Fill Colors in the list on the left. This is where you can change colors.

Click Apply to see the changes immediately. When you are satisfied with the colors, you can choose Save As and assign your own style name.

TIP: In the Map Styles, there's a list of many available style color sets. Any styles that you may have previously saved will be listed here.

14. Can MMFT apply corrections directly to my database?

No. You need to Search and Replace using your genealogy software. You can copy the official place from the Progeny Gazetteer. We recommend you review your genealogy program's help files for more information on Search and Replace options before making changes. Make a backup file before changing your genealogy file.

Example using Personal Ancestral File (PAF)'s Global Search and Replace feature:

--> In Map my Family Tree, COPY the entire WRONG place name. (Shown in the Gazetter's Place field.) Open your file in PAF (Back it up before continuing.)
--> In PAF, click on Tools, Global Search and Replace. Search & replace text in places.
--> Put check marks in "case sensitive search" and "create report of records changed".
--> PASTE to Search For:
--> In Map my Family Tree, click on official place names, right click, COPY the official place name.
--> In PAF, click in the Replace With field, PASTE.

Example using Family Tree Maker's Find and Replace Feature:
TIP: Before you use the Find and Replace feature, make a backup copy of the Family Tree Maker file. The program will not ask you to confirm each change. Nor can you undo the changes afterwards.

--> Open the file in Map my Family Tree, then open the same file in Family Tree Maker.
--> In World Place Advisor find the place name to correct.
--> Right click, select Suggest Replacement to bring up the Gazetteer.
--> Copy the WRONG place name.
--> In Family Tree Maker click on Edit, Find and Replace .
--> Paste the WRONG place name to the Find field.
--> Switch back to Map my Family Tree and copy the correct place name.
--> Switch to Family Tree Maker and paste the correct place name in the Replace With field. Then click the Replace All button.

Example using Legacy's Master Location List:

Legacy makes it especially easy to do replace your place names quickly and efficiently when you use the Master Location List, because you only need to paste it in once and all people with the place name will be changed.

--> Select View, Master List, Location.
--> Select the place name you want to change and click the Edit button.
--> Paste in the correct name and click Save. When asked, click Yes to affect all records.

15. Handy Shortcuts

CTRL + Q-Toggles town names on (or off)
Minus key-Zoom Out
Plus key-Zoom In
CTRL + Plus or Minus key-smaller zoom increments
Mouse wheel-Scroll up or down to zoom in or out
Arrow keys-Click on Place tree and use the arrow keys to expand or compress a place level, or to go up or down the list

16. How do I get more details on the zoomed map?

Map my Family Tree has different versions of maps for various areas. In the Place Tree, click on the country or state to view the map in greater detail.

Map levels are World, Country and State (State can be any 3rd place level, ie Canadian provinces.)

Not all countries are available at the State level.

For a before and after example of a zoomed world map area, click here.

17. Are historical places/maps included?

Sorry, not at this time. Progeny is planning to implement historical maps and is in the process of acquiring the data. For now, the places are contemporary. Register with us to stay informed by email as Map my Family Tree is updated.

18. How to disable the automatic check for updates at startup.

These steps are useful if the program has a problem first starting.
Try this:

--> Go to your Desktop where the icon for the program is.
--> Right click on it and choose Properties.
--> Click on the Shortcut tab.
--> Find the Target line.
--> Without erasing anything, go to the end of that line.
--> Type a space, then type -NI
--> That's hyphen capital NI
--> It will look like: "C:\Program Files\Map My Family Tree\MMFT.exe" -NI
--> Click OK.

19. Place errors defined.

Misspelled Places: Names closely resemble a real place, but are misspelled, or have transposed or missing letters.

Ambiguous: More than one possible result. The program has found some place names that may refer to several different locations.

Wrong Jurisdiction: One jurisdiction or level in the place name belongs elsewhere. In other words, the place exists, but not in that specified location.

Unknown Place: No match found with any official place names in Progeny's Gazetteer.

Incomplete: Has town, but is missing other place levels. The program has found place names that describe a town, but are missing some other information, such as county, state or country.

Non-Specific Places: The program has found place names listed, but is still missing a town.

Missing Commas: The program has found an exact match, but one or more commas are missing. (Example: Aberdeen Brown County OH US should be corrected to show Aberdeen, Brown County, Ohio, United States)

Events without a place: The program has found some events in the data file that have no place name associated with them.

20. What is a gazetteer?

A gazetteer is a geographical dictionary, listing every place location, along with its latitude and longitude. Progeny's Gazetteer in World Place Advisor contains over three million place names worldwide.

21. What is Geo-coding?

This is the term referring to the process of comparing your data file with Progeny's Gazetteer. Each place name in your file will be matched against the millions of place names in the gazetteer. If a place matches an entry in the gazetteer, it is said to have been successfully geo-coded.

22. My places have extra levels of jurisdiction.

Information placed before the usual number of place levels for a location will be reported as errors, usually Wrong Jurisdiction. Comments following place names will also return errors. You can make adjustments to how these are reported if you like. For example, "St. Stephens Anglican Church, Chester, Lunenburg County, Nova Scotia, Canada" would return as an error. The solution is to add to Custom Places under the official place for Chester, Lunenburg County, Nova Scotia, Canada.

See also: Adding custom places.

23. How are independent cities handled for US data?

The term "independent city" denotes some cities in the US which are not part of any county. World Place Advisor handles this situation by not printing the word county for independent cities. An example would be: Alexandria, Virginia, United States. Versions 1.1 and earlier incorrectly label them as "Counties". TIP: If longitude and latitude are present in the results, then this is not a county and state, but a city and state

In the case of suburbs of independent cities, the term "City of" is shown in results so as not to confuse the second level place name for a county. ( Algonquin Park, City Of Norfolk, Virginia, United States for example).

24. Are churches/cemeteries included in the gazetteer?

Progeny's Gazetteer contains some, not all, churches and cemeteries. These can be found only in the US database. Simply give the cemetery as the first jurisdiction and the town as the second jurisdiction.

For example, search in the gazetteer for St. James Church. The gazetteer will show several examples, each listing St. James Church, then the county, state, and country. Since the church is the first level listed here, it has been treated as a town in the gazetteer.
See also: My places have extra levels of jurisdiction.

25. Should I change my place name in my database?

This depends on your data. This really is both a yes and no answer:

Yes: One purpose of the Gazetteer is to provide you with consistent and accurate information for your data file. With more accurate data, you have a better chance of finding new information to advance your research and expand your family tree. On the other side of the same coin, an incorrect place name entry can lead you to pursue a line that leads nowhere, wasting your time and energy, and perhaps even money.

No: Some entries in your data may be technically incorrect in MMFT, but are historically correct. In other words, you may have places in your data files that no longer exist by that name. You would have entered them in your data file just as the research documents showed the place name to be. You will want to make that decision on a case by case basis. Also, you will want to keep these place names in your data file.

26. How do I know if I have the latest version?

Go to this page: Version History.
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