Product Support by Product

As a registered user of a Progeny product, you are entitled to free product support. To register your product, please click here.

All support queries are directed to our Support Forum, an interactive online service which provides you with:

  • Answers to Frequently Asked Questions,
  • Customer Support – so you can search to see if anyone else has already had the same problem as well as post your own support question,
  • Free Manuals – which include additional screen shots and sample charts not available in the program help file.

Support Forum by Product

Select the product below to transfer to the appropriate section of our Support Forum.

Note: If you are an owner of a Value Pack, please select the specific product with which you have a question.

Charting Companions
All Charting Companions™

Genelines
Genelines™

Mapping
Map My Family Tree™

CDs; Utility
GEDmark™
Data CDs(Millisecond Family Forest)

NOTE: If you wish to inquire regarding your order, billing, or registration keys please contact the Order Desk.

If you have a question unrelated to any of the products above, please click here.

Trademarks

Version History