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ForumForumAll ForumsAll ForumsCharting Compan...Charting Compan...Printer name is invalidPrinter name is invalid
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 3/27/2012 9:41 PM
 
PAF Companion v 5.2.1.10 - Windows 7 Home Premium - Printer HP 8500 A910 which is listed on the printers panel along with my Cannon Inkjet.
Used the program before with XP and no problems but when I reinstalled on my new machine
The program runs but I can not make it print wall charts. Tried reinstalling as per your suggestion to some one else and this is what I get on the install log:
Windows XP/2003 64-Bit (x64) Install
------------------------------------------------------------------------------------
Progeny PDF Printer
------------------------------------------------------------------------------------
Copying acfpdfuamd64.dll file
Error Code: 2
The system cannot find the file specified.
------------------------------------------------------------------------------------
Copying and registering ActiveX file
Error Code: 32
The process cannot access the file because it is being used by another process.
------------------------------------------------------------------------------------
Installing printer driver
Error Code: 2
The system cannot find the file specified.
------------------------------------------------------------------------------------
Installing printer
Error Code: 1797
The printer driver is unknown.
------------------------------------------------------------------------------------
Installing Licensing Information
Error Code: 6
The handle is invalid.
------------------------------------------------------------------------------------
Printer setup failed
Error Code: 6
The handle is invalid.
------------------------------------------------------------------------------------

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 3/28/2012 5:26 AM
 

The LDS Church is responsible for the sale and support of both PAF and PAF Companion, and so any user questions or problems must be dealt with by them. To contact them, click on the following link:
http://www.familysearch.org/eng/home/...

It is an on-line email.

We apologize for any inconvenience this has caused you.
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ForumForumAll ForumsAll ForumsCharting Compan...Charting Compan...Printer name is invalidPrinter name is invalid