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 8/9/2011 7:56 PM
 
 Modified By Administrator Account  on 8/3/2013 2:12:26 PM
1. Do I need other software to use Genelines?
2. How do I get other events, like Census, to show on my chart?
3. How do I change author information appearing on charts?
4. What do the notched corners mean?
5. Does Genelines support BC Dates?
6. Can boxes be moved by the user?
7. How do I modify the timeline in my charts?
8. Can I email my timelines to family?
9. Can I add names to my database with Genelines?
10. How do I download the free history (timeline) files?
11. I've got the file downloaded. How do I open it?
12. Can I remove some events from the charts I create?
13. How to I create a history or timeline file to share?
14. How do I permanently remove historical events?
15. Too many events to deal with.
16. When I open Genelines, I only see a chart I saved earlier. Why?
17. Invalid Key
18. Publish options are grayed out.
19. Error -5009 during installation
20. How do I know if I have the latest version?





1. Do I need other software to use Genelines?

Yes. Genelines is dependent upon reading an existing genealogy database which has been created using other software. You will first need to record your family information in a genealogy software program for data entry before proceeding to use Genelines. (Names, birth dates and places, etc.)

If you do not already have a genealogy program to put your family tree information into, there are several to choose from. It does matter which Genelines version you use.

There are several available for purchase online or at your local computer software store. There are also some free programs you can try out:

a. Legacy Family Tree, from Millennia Corporation
You can download the Standard Edition of this for free. They do have a Deluxe version as well, which you can purchase if you decide you really like the Standard Edition. You can download this from http://www.legacyfamilytree.com/DownloadLegacy.asp


b. Personal Ancestral File (PAF), from the Church of Jesus Christ of Latter-day Saints
This is probably one of the most popular free genealogy programs around. To order, phone the LDS Church Distribution Services at 800-537-5971 (801-240-3800 outside U.S & Canada), or visit www.ldscatalog.com.




2. How do I get other events, like Census, to show on my chart?

Genelines allows you to add, modify and delete Event Categories. These changes apply only to the current data file you have open. If you wish to add an Event Category for all your data files, you must add it to each data file separately.

* Go to Edit, Event Categories. This will bring up a dialog with two list boxes. The first is the list of the categories (which you can add to). The second is a list of all the events you have in your data file.

* Some events are pre-selected for the default categories. For an example, click on the Relationship category, and then scroll down the Events to Import list. You will see that several events are pre-selected.

* To be able to see the Census events, you might choose to see them displayed in the Residential Category. Click on it. Then scroll down the list on the right in the Events to Import. Find your Census event. Put a check mark beside it. Below the Events to Import list, there are options to pick which part of the event you want displayed in the Biographical charts. For example, you might want to see the place of the event, not the event name itself displayed in the chart. Select the part of the event you want Genelines to show in the Biographical charts. Then select OK.

* Try a Biographical chart for someone who has a Census event in your file. Be sure to include the Residential category.

Instructions can also be found in the Help file. Search the help index regarding Editing Event Categories and Working with Life Events.




3. How do I change author information appearing on charts?

There are three methods, depending on your need:

* Change the information in your data file. By default, Genelines takes the author information from your data file. You can set it to use this, or create your own.

* Change it temporarily while the file is open in Genelines. Click on Edit, Preferences, Author. You can see what the current author information is in the file, and choose whether or not to show it.

* Change it temporarily for the chart currently displayed. Click on Format, Chart, Footer. Or right click in the white space on a chart and select Format, Footer.


For more information, see the Genelines help file under User Preferences, Author and in Chart Display Options, Editing the chart footer.




4. What do the notched corners mean?

On pedigree charts you may see that some of the rectangular boxes have beveled corners on the boxes. This means you have indicated the date is estimated in your file. Genelines accepts this as fact, but lets you know you have a question about it. i.e. You have entered Abt or Est before the year.

See the help file under Getting Started, Estimated and Unknown dates.




5. Does Genelines support BC Dates?

Yes. For historical events, Genelines will support dates back to 9999 BC. Since it also needs to read your genealogy data files, you may find your genealogy program may limit the BC dates you can enter for people. To record a BC date in the historical events, use a 4 digit year and add the letters BC without any punctuation. i.e. 0100 BC




6. Can boxes be moved by the user?

Yes, Genelines allows for vertical repositioning of persons on the relationship charts. You cannot move them horizontally, however, because the horizontal is the timeline. You can widen the timeline to lengthen the bars if needed by reducing the Years per Tic.




7. How do I modify the timeline in my charts?

For all charts, right click on white space in the chart and select Timeline. Note that the time range of biographical charts cannot be modified, only the 'years per tic'. This is because the biographical chart depicts the events WITHIN the life span of a person. Therefore you cannot increase it.




8. Can I email my timelines to family?

Yes. You can share a chart created in PDF format with anyone. You can also share a Genelines chart file with other Genelines users. Here's how:

* Create your chart.
* Click on File, Publish. Select your chart format, then save the file.
* Open your email, create your message and send the file as an attachment. Find the attachment feature (usually a paper clip icon). Click on it and browse to your saved file.
* Send.




9. Can I add names to my database with Genelines?

No, you cannot. Genelines is a read-only program: in other words, it reads your genealogy data base but does not write to it.
To add new names, you must use your regular genealogy program, such as Personal Ancestral File, Family Tree Maker, or Legacy.

--> Open your data base.
--> Add the names of new ancestors or relatives.
--> Close your program or your data base.
--> Open Genelines, and the new names will appear.




10. How do I download the free history (timeline) files?

To download a timeline file, go to the timeline exchange page on our web site and browse through the list of available files until you find one that you are interested in. Once you've found one just click on it. A new will box appear asking if you want to open or save the file. Do not select the Run button. Instead, click the Save button and save the file on your hard drive. You can save the file anywhere on your computer, however the History folder in the Genelines is a good place to store the files. i.e. C:\Program Files\Genelines\History.




11. I've got the file downloaded. How do I open it?

The timeline files have a *.hst extension and can only be opened with your Genelines program. To open the file:

--> *Open up Genelines and open your family file.
--> *Select File, Import History
--> *Browse to the history file you want and click the Open button.
--> *Click the Select All button, then the Import button, then the Replace or Merge button.
--> *Select View, Historical Events from the menu. All the events from the file will be listed in the Historical Events screen.

For more information see the program help file section: History Files, Importing a History File.




12. Can I remove some events from the charts I create?

If you've imported everything but want to remove some, here is what you can do.

To permanently delete events from the file you must go to the Historical Events screen. Then, select the event(s) you want to remove and click Edit, Delete or use the delete key.

For more information on managing historical events click here.




13. How to I create a history or timeline file to share?

If you wish to create one in Genelines, you can. Record the historical events. Then, when you want to share it on our TimeLine Exchange, all you need to do is click on File, Export History to create the file. For information on sharing your file on our Timeline Exchange page, please click here and follow the link in the column on the right under "Share Your Timeline Files on the timeline exchange."




14. How do I permanently remove historical events?

If you've imported everything but now want to remove some, what can you do?
To permanently delete events from the file you must go to the Historical Events screen. Then, select the event(s) you want to remove and click Edit, Delete or use the delete key.

For more information on managing historical events click here.




15. Too many events to deal with.

If you don't want to lose any of the events, but you don't need all of them for every file, you can create your own master history file.

You can keep all the events in one big history file that you have saved. Then just import the events you want, choosing to replace or merge as you see fit. Also, by selectively filtering the historical events you import into Genelines, you can then export these to new, smaller history files if desired.

--> * Export your current historical events in Genelines. Name it Master History File. Consider the one you have now your "master history file". Also useful to have this set aside as a backup.
--> * Still in the genealogy file you are currently using in Genelines, click on File/Import History, and select your "master history file.hst".
--> * Use the Import History features to select only the events you want imported at this time. It has excellent filters.
--> * Once the desired events are selected, you can choose to Replace or Merge with your current historical events assigned with your data file. Choosing REPLACE will get rid of unwanted events, keeping only the ones selected for import.




16. When I open Genelines, I only see a chart I saved earlier. Why?

Genelines opens the last used file. In this case, it was a chart file you saved. While you can edit it for color, timeline, etc., you can't add anything to the existing chart. Therefore the buttons are not active.

Solution: Click on File, Open and browse to open your genealogy data file, or select your file from the Recently Used File list under File on the menu.




17. Invalid Key

If you download and install the program and receive an error that the registration key is invalid, please try the following:

a. Copy and paste your name, as it appears in the email you had received, into the first field, then the key into the second. If you decide to type the information instead, you must be certain that you enter the name and key EXACTLY as given, including spacing, upper case letters, etc.

b. If you still receive the message, you may have received an invalid key; you will need to contact our Order Department at order@progenyREMOVE THISgenealogy.com.




18. Publish options are grayed out.

The PDF file portion of the program is not working. If the program can't find the driver that creates this file, it will be grayed out.
Please try the following:
--> Log onto your computer as an Administrator.
--> Re install Genelines.
--> Right click on the desktop icon and select Run as Administrator.

If you are still experiencing problems, contact Customer Support at customersupport@progenyREMOVE THISgenealogy.com.




19. Error -5009 during installation


It appears that the Installshield engine may not be properly updating itself. Sometimes it fails to properly replace some of the DLLs located in the common files folder.

--> Rename the folder "C:\Program Files\Common Files\Installshield" to "C:\Program Files\Common Files\InstallshieldOld"
-->Re install program.

NOTE: If you are using Windows 7 or Vista you will see two Program Files. You may have to check in both.

*Sometimes computers are setup to not show you these folders.


20. How do I know if I have the latest version?

Go to this page: Version History.
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